The Sensplex facilities are currently closed

Due to the recent lockdown announcement from the Government of Ontario, please note that each of our facilities are closed until the province moves into Phase III of reopening. The below information is to be considered null and void until the reopening of our facilities and will be updated to reflect the regulations posted by our governing bodies as soon as it is made available. We look forward to welcoming you back into our facilities as soon as it is safe to do so.

CLICK HERE to access the daily COVID-19 Patron Screening Document.

Every patron entering a Sensplex facility must fill out this form on the exact day and in advance of their activity.

What To Expect

We want to provide the safest facility environment possible while also providing the best experience within the building and on the playing surfaces. Here’s how we’re doing it:

New Safety Practices

Our extensive protocols and procedures means our team is focused on your health and safety, so you can enjoy the game you love.   

Reduced Amenities

We want to keep you safe while making it easy to enjoy the sport you love. For your health & safety, we have altered our facility amenities until further notice.

On-Ice Group Sizes

* A maximum of 10 people associated with each rental will be permitted on the ice or bench area at a given time (including participants, coaches, managers, etc.). *

Participant Protocols

ENTERING THE FACILITY
  • Any participant, coach, or spectator may NOT enter a Sensplex facility if:
    • They are displaying any COVID-19 symptoms
    • They have come in close physical contact with a person who was confirmed or probable case of COVID-19
    • They are returning from another country within the last 14 days.
    • They have attended an event or gathering (including sports tournament) other than those which are permitted under Ontario’s current re-opening phase.
    • OR, if a household member meets the criteria above.
  • Every participant must wear a mask until they are leaving their staging area, to go on to the ice.
  • Everyone will be screened upon entry (self-assessment or by staff member)
    • If a participant is feeling unwell, they should not attend an activity, and instead, contact your activity organizer to arrange an alternate session.
    • If a participant has underlying conditions that may cause COVID-19 symptoms to be displayed (ex. seasonal allergies or asthma), they should notify program staff in advance.
  • Physical distancing must be maintained at all times.
    • There will be zero tolerance for violation of physical distancing. Participants who fail to adhere to physical distancing will be removed from the activity immediately.
    • For minors, a parent/guardian must be available at all times who is able to receive a participant at the conclusion of an activity, or if they must leave during an activity.
  • Any participant who becomes ill or exhibits possible COVID-19 symptoms during the activity, must:
    • Stop the activity.
    • Leave the playing surface.
    • Wear a non-medical mask until they are able to leave the facility (which should be as soon as possible).
    • Coaches/instructors will report the incident to facility management.
  • All participants must arrive and leave dressed.
    • Goalies may carry their pads and chest protector in their bag.
    • Participants/coaches must neatly store their bag next to their chair. 
  • Parents/guardians are permitted at a 1:1 ratio for every player below the age of 18.
    • That parent/guardian must be the one listed in the filled out online screening questionnaire. 
    • If a participant does not require help getting their skates tied/untied, then parent(s)/guardian(s) are expected to not enter the facility until just before the ice time and leave right after the ice time is completed.
    • The parent(s)/guardian(s) must go directly to the spectator area and ensure they are physically distanced from the other parent(s)/guardian(s) (NO HUDDLING).
PRIOR TO THE ACTIVITY
  • Activity leaders will come to preparation area (dressing room or bench), and guide participants on to the ice.
  • Participants (for minors, a parent/guardian) will be required to complete an acknowledgement of facility rules, prior to participation
DURING THE ACTIVITY
  • DO NOT spit
  • DO NOT blow your nose without a tissue or paper towel
  • DO NOT remove any equipment – full equipment (including player gloves) must be worn at all times.
  • DO NOT touch any equipment unless instructed to do so by a coach/instructor
  • DO label water bottles clearly with participant’s name, and leave water bottle in designate area.
AFTER THE ACTIVITY
  • At the end of a session, coaches/instructors will indicate the completion of the session to all participants. Participants should then:
    • STOP and maintain their distance from others.
    • Follow direction of coaches on how to exit the playing surface.
    • While maintaining physical distancing, return to preparation area to collect shoes and bag if applicable.
    • Showering is not permitted.
  • Participants and spectators should then exit the facility immediately through the dedicated exit.
    • Groups must vacate the dressing rooms within 10 minutes of getting off the ice.
    • Participants and spectators cannot remain in the building for any reason.
  • It is highly recommended that water bottles and outer gear (pants, jerseys, etc.) be washed and sanitized between uses.
  • Participants must wear a mask after their ice session, while exiting the building.

Spectator Protocols

*Parents/guardians are permitted at a 1:1 ratio for every player below the age of 18.  That parent/guardian must be the individual listed in the filled out online screening questionnaire.*  

ENTERING THE FACILITY

  • Any participant, coach, spectator, or staff member may  NOT enter a Sensplex facility if:
    • They are displaying any COVID-19 symptoms
    • They are returning from another region where the activity is not yet permitted, within the last 14 days. (this includes “regional” restrictions)
    • They are returning from another country
    • They have attended an event or gathering (including sports tournament) other than those which are permitted under Ontario’s current re-opening phase
    • OR, if a household member meets the criteria above
  • Everyone will be screened upon entry (self-assessment or by staff member)
    • If a spectator is feeling unwell, they should not attend an activity, and instead, contact your activity organizer to arrange an alternate session.
  • Physical distancing must be maintained at all times. 
    • There will be zero tolerance for violation of physical distancing. Spectators who fail to adhere to physical distancing will be removed from the activity immediately. 
    • For minors, a parent/guardian must be available at all times who is able to receive a participant at the conclusion of an activity, or if they must leave during an activity. 
  • A mask must be worn inside the Sensplex at all times
  • Parents/guardians are permitted at a 1:1 ratio for every player below the age of 18.
    • That parent/guardian must be the one listed in the filled out online screening questionnaire. 
    • If a participant does not require help getting their skates tied/untied, then parent(s)/guardian(s) are expected to not enter the facility until just before the ice time and leave right after the ice time is completed.
    • The parent(s)/guardian(s) must go directly to the spectator area and ensure they are physically distanced from the other parent(s)/guardian(s) (NO HUDDLING).

PRIOR TO THE ACTIVITY

  •  Spectators will have designated viewing areas for physical distancing 
    • After arrival, and potential assistance of a participant, spectators should proceed to the viewing area.
    • This area will be inside the arena, so spectators should dress appropriately. 

DURING THE ACTIVITY

  • DO remain in designated viewing areas to watch activity, while maintaining physical distancing at all times.
  • DO keep your mask on AT ALL TIMES in the facility.

AFTER THE ACTIVITY

  • Participants and spectators should exit the facility immediately through the dedicated exit.
    • Participants and spectators cannot remain in the building for any reason.

Field Rentals

  • Due to COVID cleaning requirements, groups must now vacate the field no later than 5 minutes before their scheduled end time (ie. if your end time is at 8pm, you must vacate the facility by 7:55pm) This rule comes without exception.
    • Users must exit through the emergency exit by the garage door.
  • No team play (games/shinny/pickup), are permitted on the field at any time. Only skills and drills will be permitted until further notice. 
    • Participants/coaches must always be physically distanced.
    • Any drill involving players or coaches being less than 6ft (2 meters) apart must stop immediately.
  • Spectators are not permitted in the facility, but every participant under the age of 18 can be accompanied by one (1) parent/guardian (1 participant : 1 parent/guardian). 
    • That parent/guardian must be the one listed in the filled out online screening questionnaire. 
    • Please note that this rule does not supersede a groups’ restriction of no parent(s)/guardian(s) permitted in the field area.
    • The parent(s)/guardian(s) must go directly to the spectator area and ensure they are physically distanced from the other parent(s)/guardian(s) (NO HUDDLING).
  • No more than 10 players/coaches associated with each rental are permitted in the fieldhouse area.
    • One (1) certified trainer for each rental is permitted to be in the field with a mask on. 
    • It is the responsibility of the CONTRACT HOLDER to ensure the total number of participants/coaches, certified trainers AND parent/guardians never exceeds 20.
  • Users will not be allowed admittance to the facility until 10min before the scheduled field time and are not permitted to enter the field until their official start time.

Scrimmage Rules

  •  No team play (games/shinny/pickup), including 3on3, 4on4 or 5on5, are permitted on the ice at any time. Only skills and drills will be permitted until further notice. 
    • Participants/coaches must always be physically distanced on the ice.
    • Any drill involving players or coaches being less than 6ft (2 meters) apart must stop immediately.

Additional Information

If you have any questions or concerns that do not appear on this page,  please email us at  [email protected].